Mission, Vision, and Values

MISSION

Placing participants at the heart of its priorities, Unigym Gatineau is a sports club that brings together the key stakeholders of gymnastics in Gatineau in order to promote the practice of the discipline for all and to foster a safe and supportive environment, for the benefit of the entire community.

VISION

Unigym Gatineau is a leading organization in the development of gymnastics sports in the Outaouais region and a model of athletic development at the regional, provincial, and national levels, contributing to the recognition and reputation of the City of Gatineau.

VALUES

Respect

Recognizing the needs and expectations of the clientele we serve and providing services that reflect those needs. This also includes respecting the integrity and limits of each participant while supporting their personal growth and development.

Transparency and Honesty

Ensuring the open flow of information and acting with transparency. An organization that communicates clearly about its operations and practices fosters trust and engagement among all stakeholders.

Quality

Quality is defined by the ability to meet participants’ needs through the effective management of human, material, and financial resources, with a commitment to excellence and continuous improvement. It is also reflected in the sharing of coaches’ knowledge, inspiring athletes while supporting their overall development.

Flexibility

Flexibility consists of ensuring alignment between client needs and the range of services offered. It takes into account the use and capacity of programs and facilities, while anticipating future needs in order to provide activities and services that reflect participants’ expectations and practices.

Safety

Ensuring the physical, emotional, and psychological well-being of gymnasts and staff. As a core value, safety reflects the commitment to creating an environment where everyone feels protected and confident, through adherence to safety standards, risk prevention, and the implementation of safe practices.

Inclusivity

Inclusivity represents the Club’s commitment to welcoming and valuing individuals of all backgrounds, identities, abilities, and perspectives. By embracing inclusivity as a value, the organization affirms its intention to create an environment where everyone feels respected, accepted, and encouraged to fully participate.

Principles

The principles, inspired by our values, represent the general orientations upon which the Club relies to address challenges. They guide our actions and areas of intervention.

  • Participants at the heart of our priorities
  • Accessibility
  • Optimization of resources
  • Collaboration and coordinated action

Strategic Framework 2024–2030

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Our Terms

Refund policy

A $5 service charge is included in all prices displayed. These fees are non-refundable.

Any request for reimbursement must be the subject of a written notice and be sent by email: info@unigymgatineau.com or in its respective sector and the reimbursement will be calculated and processed from the date of receipt of the complete form.

A penalty of 10% of the remaining lessons or $50 (whichever is less) will be applied for any refund request.

When a participant can no longer follow the season for health reasons (illness or injury) the penalty will not be applied on presentation of the medical ticket at the time of the request.

Payments

To avoid problems, we ask you to make the payment in the following week of your registration. You can either pay in person or send us a check by mail at our head office. All payments must be received before the session starts and not at the first class. 

Participant will not be allowed to his or her class if there is still a balance owed. Even if the participant is absent on the first class, the bill must be payed before the session starts. All unpaid registration will be canceled and as a result, access to class will be denied.

Waiting list

Booking your space

In order to reserve your spot, please make sure that you add the place in your shopping cart and go through the registration all the way. You can then see in your user account that the places have been reserved.

Payment

You only have to pay if you still want the spot when we give you a call if ever a place becomes available.

Non-resident fees

Non-resident fees ($ 10) are added automatically to the invoice.

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